DO YOU HAVE A STORE?
The store is currently online only until festivals kick off again.
RIP The Melbourne Store.
DO YOU OFFER FREE SHIPPING?
Hell yeah we do!
We offer Free Australia Wide Shipping for orders over $80 & Free International Shipping for orders over $100. These orders are sent standard post with tracking.
Some Accessories (such as Spoons, Scarves & Bandanas) also qualify for free shipping within Australia. This is based on size & weight so if you order multiples of one item or multiple items that are heavier the free shipping may not apply.
WHAT SHIPPING SERVICE DO YOU USE?
We currently use Australia Post for all orders locally & internationally. You can check here for real time service updates due to COVID-19 or delays in the holiday period.
HOW LONG DOES SHIPPING TAKE?
You can find out via the Australia Post Website. We ship from Marrickville post code 2204.
ARE THERE DELAYS DUE TO COVID-19?
Yes, there are delays due to COVID-19. Shipping services are much slower, particularly to areas such as Victoria. You can check the Australia Post Website for real time information on shipping times.
In terms of handling, we have downsized our team during COVID-19 so please expect up to 2-3 business days handling time from when you placed your order & when it's shipped. Your patience is much appreciated.
I HAVE AN URGENT ORDER AND WANT IT QUICKLY WHAT DO I DO?
We're happy to accomodate any specific/urgent requests, please contact us at firstname.lastname@example.org
CAN I PICK UP AN ORDER?
You can pick up an order from our Marrickville Warehouse. Please shoot us a DM via instagram or email us email@example.com to arrange this.
WHICH FESTIVALS DO YOU DO?
We are based in Australia doing large festivals mainly in Victoria & NSW.
WHICH FESTIVALS HAVE YOU DONE?
A hell of a lot.
We've sold our gear at Splendour In The Grass, Beyond The Valley, Falls Festival, Laneway Festival, Rainbow Serpent, Pitch Music & Arts Festival, Strawberry Fields, Earthcore, Yemaya, Psyfari, Babylon, Freedom Time, St Kilda Festival, Petting Zoo, Living Room Festival, Grapevine Gathering, Hot Dub Time Machine, LUFT, Mountain Sounds, Pleasure Garden, Yours & Owls Festival, Rabbits Eat Lettuce, Ability Fest, Groovin The Moo, Return To Rio, Dragon Dreaming + many many more.
We also run The Festival Market which hosts the iconic Pre Rainbow Market & Pre Doof Season Market and has organised markets for festivals such as Beyond The Valley, Pitch Music & Arts & Freedom Time to name a few.
WHERE DO YOU GET YOUR VINTAGE?
We source our vintage globally.
When we launched our vintage range back in 2014/15 we were sourcing everything locally. That's when Op Shops were heaving & reselling vintage wasn't such a huge trend (pre-Depop era). We had a few decent local wholesalers but they could never keep up with the demand of what you guys wanted.
So in 2018 after a crazy run of festivals we travelled overseas in search of more reliable & steady supply of the vintage we'd become known for.
Since then we've made it our mission to head overseas sourcing twice a year to ensure we continue to get the highest quality & most unique stock possible.
WHAT IS YOUR RETURNS POLICY?
Please see our returns page for the full rundown.